Merton Council

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Have your say on your taxi service


The contracts for both the Taxicard and Dial-a-Ride services are up for renewal and London Councils may make changes in the future that could affect you.

For example, the service could change to use more black taxis and fewer private hire vehicles, or it could change to use more private hire vehicles and fewer black taxis.

Changes to the service may also impact upon the cost to you (or the number of trips available) availability of vehicles, waiting times and the nature of the service e.g. upgrading from a “kerb-to-kerb” to a “door-to-door” service.

To help design the new contract, London Councils want to know what you think of your current service and how you think certain changes could affect you. We need your views by Wednesday 5 April

Consultation start date15 March 2017
Consultation end date05 April 2017
Take part in Have your say on your taxi service (External link)

For more information about this engagement, please contact:

Taxi Card
Contact Numbers
Phone: 020 7934 9791